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When to Implement a Mobile CRM for Your Field Service Teams

When to Implement a Mobile CRM for Your Field Service Teams

Introduction  Planners, contractors, field engineers, technicians, inspectors, dispatchers, and agents - each of your field services team is a significant contributor to your business growth. Your field workforce is the bridge between your services and customers, doing the heavy lifting of managing field operations on-site.  So, how can you ensure that your field service teams can properly deliver ...
CRM: The Heartbeat of Your Business

CRM: The Heartbeat of Your Business

If you see the following statistics, you may understand how beneficial the Customer Relationship Management Software (CRM) is, for a business today. More than 70% of small businesses, almost 95% of companies in tech, and 71% of manufacturing businesses are leveraging CRM, as of July 2024.  Why CRM is called the heartbeat of your business? CRM helps an ...