Customer Satisfaction Increase by 24% with AI-Powered Chatbots (2024 Study)
Digital assistants referring to AI Chatbots, helped in a 24% increase in customer satisfaction over the last year. This is one of the most crucial reasons why every industry has started to invest heavily on AI powered chatbots. Among them all, the Retail Industry is seen to leverage chatbots more than other industries. However, there are ...
The Role of Chatbots in Customer Service Automation
Introduction
Do you struggle to retain customers for your budget constraints? Chatbots can be your savior as they will take on several manual tasks, simultaneously enhancing customer satisfaction. This is how you cut down on expenses but still manage to provide a better customer experience.
“62% of consumers would rather talk to a chatbot than a human agent”
Talking ...
8 Questions to Ask Before Your Company Adds a Chatbot
A lot of new inventions mark their presence every day in this technological world. A few of them are outstanding while others don’t fit the user’s requirement. Chatbot- a machine learning technology which has emerged as a powerful virtual assistant reducing the human effort in customer support and many other sales and marketing areas is evolving ...
AI Will Take Robotic Process Automation to the Next Level
A New York Harley-Davidson dealership managed to increase their sales leads by 2,930% using AI driven marketing platform Albert.
“I’m sorry, Dave, I’m afraid I can’t do that.” These ominous words were uttered by HAL 9000, a rogue AI-powered supercomputer in charge of the spaceship Discovery 1 in 2001: A Space Odyssey, and have sent chills down ...