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Building AI-powered chatbots using LlamaIndex and Langchain

Building AI-powered chatbots using LlamaIndex and Langchain

Introduction  Over the recent years, chatbots have become part and parcel of growing industries such as customer service, healthcare, e-commerce, education, and more. With the recent advancements in Natural Language Processing (NLP), chatbots have become way more sophisticated, context-aware, easily trainable, and effective in interacting with customers making them a powerful tool for businesses to improve customer ...
The Role of Chatbots in Customer Service Automation

The Role of Chatbots in Customer Service Automation

Introduction  Do you struggle to retain customers for your budget constraints? Chatbots can be your savior as they will take on several manual tasks, simultaneously enhancing customer satisfaction. This is how you cut down on expenses but still manage to provide a better customer experience. “62% of consumers would rather talk to a chatbot than a human agent” Talking ...