CRM: The Heartbeat of Your Business
If you see the following statistics, you may understand how beneficial the Customer Relationship Management Software (CRM) is, for a business today. More than 70% of small businesses, almost 95% of companies in tech, and 71% of manufacturing businesses are leveraging CRM, as of July 2024.
Why CRM is called the heartbeat of your business?
CRM helps an ...
Customer Satisfaction Increase by 24% with AI-Powered Chatbots (2024 Study)
Digital assistants referring to AI Chatbots, helped in a 24% increase in customer satisfaction over the last year. This is one of the most crucial reasons why every industry has started to invest heavily on AI powered chatbots. Among them all, the Retail Industry is seen to leverage chatbots more than other industries. However, there are ...