Building Your First Chatbot: A Step-by-Step Guide (Flowchart Infographic)
We have recorded a 67% increase in sales with the help of Chatbots, while over 25% of sales transactions get initiated by a bot. Be it AI-integrated Chatbots or simple scripted Chatbots, they have changed the way consumers interact with goods and service providers. The advancement of technology has changed the scenario of the consumer market.
“47% ...
The Role of Chatbots in Customer Service Automation
Introduction
Do you struggle to retain customers for your budget constraints? Chatbots can be your savior as they will take on several manual tasks, simultaneously enhancing customer satisfaction. This is how you cut down on expenses but still manage to provide a better customer experience.
“62% of consumers would rather talk to a chatbot than a human agent”
Talking ...