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Image of chatbot questioning of its future

Chatbots: Boon or Bane?

Machine learning is revolutionizing the current organizational structure by offering solutions to limited manpower capacity at reduced costs with better results. One such tool developed to enhance customer interaction which is becoming a part of our lives gradually is chatbots. These are technological machine-learned programs which are used to interact with the customer and improve the ...
Image shows several businesses competing with each other

Surviving Business Competition with Technology

Keeping your audience intact is a task that requires skill, innovation, and high-value creation. The market is abuzz with upcoming technologies, businesses, and opportunities which if combined can create the most impactful combination to survive the competition. In the digital age, several options have surfaced that can assist you to create better marketing opportunities by being ...

Chatbots: Pumping up the Customer Support, Shooting down the Cost

From Uber to Tinder, digital consumers are getting everything that they desire exactly when and where they want it. Instant gratification economy is thriving. This rising customer demand of immediate responsiveness from brands has put the business under acute pressure of delivering reliable customer support across all channels. Enter chatbots. Seeming like the “simpletons of the AI ...