Customer Satisfaction Increase by 24% with AI-Powered Chatbots (2024 Study)
Digital assistants referring to AI Chatbots, helped in a 24% increase in customer satisfaction over the last year. This is one of the most crucial reasons why every industry has started to invest heavily on AI powered chatbots. Among them all, the Retail Industry is seen to leverage chatbots more than other industries. However, there are ...
The Role of Chatbots in Customer Service Automation
Introduction
Do you struggle to retain customers for your budget constraints? Chatbots can be your savior as they will take on several manual tasks, simultaneously enhancing customer satisfaction. This is how you cut down on expenses but still manage to provide a better customer experience.
“62% of consumers would rather talk to a chatbot than a human agent”
Talking ...